What We Collect and Why We Collect It
When you open a konoislot account, we collect the information you provide during registration — your name, email address, and contact details. When you make a deposit or withdrawal using DANA, OVO, or GoPay, our system logs the transaction reference and wallet identifier so we can
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verify and reconcile your balance accurately. We also collect device and session data — browser type, IP address, and pages visited — to maintain account security and detect unusual activity. We do not sell your personal data to third parties. Data shared with payment processors like
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DANA, OVO, and GoPay is limited strictly to what those processors need to complete your transaction. Your data is stored on secured servers, and access is restricted to authorised personnel only. Players in Batam and across Indonesia should note that the availability of our services depends
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on local law and eligible regions. We retain your account data for as long as your account remains active and for a period thereafter as required by applicable data retention standards. You may request a copy of your data or ask us to delete it by
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contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.